IT Support Specialist | IT-Mitarbeiter (m/w/d)

Stiftung Die Gute Hand

Kürten, Nordrhein-Westfalen, Deutschland
Published Feb 19, 2026
Part-time
Fixed-term

Job Summary

As an IT Support Specialist at the Die Gute Hand Foundation, you will play a vital role in supporting the administrative infrastructure of an organization dedicated to helping children and adults with complex emotional needs. Based in Kürten-Biesfeld, this part-time position (50%) focuses on providing first-level support, managing system hardware and software, and overseeing printing systems. You will be the primary point of contact for end-users, ensuring that technical issues are documented and resolved efficiently. This role is ideal for a service-oriented professional who enjoys working with diverse IT structures and Microsoft environments. The position offers a unique opportunity to work within a supportive, values-driven environment with excellent benefits, including professional development, a company pension, and specialized equipment. It is a perfect fit for those seeking a meaningful role that balances technical maintenance with direct user interaction in a multi-professional administrative team.

Required Skills

Education

Completed vocational training with a focus on Information Technology (IT).

Experience

  • Professional experience in first-level support and user assistance
  • Experience in the maintenance of system hardware and software
  • Practical knowledge of managing printing systems and IT documentation
  • Demonstrated experience with Microsoft software environments
  • Basic experience or knowledge of telecommunications systems

Languages

Not specified

Additional

  • Identification with Christian tasks, goals, and values is required. The role is located in Kürten-Biesfeld and is a part-time position (50% workload).