IT Technology Services Senior Specialist (f/m/d) | IT Technology Services Senior Specialist (f/m/d)

Job Summary

As an IT Technology Services Senior Specialist within SAP's Global Cloud Operations team, you will act as the primary technical face of SAP for major customers in the MEE region. Your day-to-day responsibilities involve leading technical and architectural discussions, managing complex SAP landscapes, and ensuring high availability and disaster recovery standards. You will oversee software maintenance, coordinate upgrades, and perform root-cause analysis for high-severity technical escalations. This role is unique because it combines deep technical expertise in SAP Netweaver, HANA, and hyperscaler environments (AWS/Azure/GCP) with a strategic advisory component. You will serve as a trusted advisor, driving capacity planning and performance benchmarking to improve landscape stability. This position offers the opportunity to work at the forefront of cloud adoption within a global market leader, focusing on high-impact managed private cloud services while enjoying a culture that prioritizes professional growth and wellbeing.