Digital Workplace Subcluster Lead DACH | Digital Workplace Subcluster Lead DACH (m/f/d)

Job Summary

As the Digital Workplace Subcluster Lead for the DACH region (Germany, Austria, Switzerland), you will be responsible for overseeing day-to-day operational IT services and infrastructure. You will manage the smooth operation, support, and maintenance of Enterprise IT (EIT) services in alignment with ITIL standards and global organizational goals. Your daily activities involve managing incident and problem resolution, ensuring service delivery against SLAs and KPIs, and leading IT transformation projects. This role is highly impactful as it bridges the gap between local operations and global digital strategy, requiring you to manage vendors, budgets, and compliance while leading and coaching regional IT teams. It is an attractive opportunity for a leader who thrives in multinational environments and wants to drive operational efficiency and security within a large-scale digital transformation framework.