IT Support Specialist | Client Support (m/w/d)

Job Summary

As an IT Support Specialist, you will join one of Europe's leading IT service providers, supporting major DAX corporations. Your daily responsibilities will center on providing high-quality First and Second Level Support, managing ticket processing, and ensuring the seamless installation and commissioning of client hardware. You will be responsible for the physical setup, cabling, and decommissioning of workplace equipment, as well as administrative tasks within Active Directory, such as managing user credentials and maintaining asset databases. The role requires a strong adherence to ITIL processes and meticulous documentation. This position is particularly attractive due to its stable 40-hour work week, modern workspace, and the high potential for permanent employment within a massive organization of 6,000 employees. It offers a structured environment with flat hierarchies and up to 30 days of annual leave, making it an excellent opportunity for technical professionals seeking career growth in a prestigious IT environment.