IT Systems Support Specialist | Fachinformatiker (m/w/d)

Job Summary

In this role, you will serve as the primary point of contact for First-Level Support at a vocational college in Gladbeck, representing GKD Recklinghausen. Your daily responsibilities include the installation, configuration, and maintenance of hardware such as PCs, notebooks, and peripheral devices. You will act as a vital interface between teaching staff and the technical department, performing on-site troubleshooting and error analysis to ensure smooth educational operations. The position requires a high degree of service orientation as you manage qualified support tickets and assist with school management software. This role is particularly attractive for those seeking a secure public service position (TVöD) with a strong focus on social responsibility and regional impact. You will benefit from a collaborative environment with flat hierarchies, flexible working hours, and comprehensive benefits including a company pension and professional development opportunities.