IT Support Specialist (2nd Level) | 2nd Level Supporter (w/m/d)

Job Summary

As a 2nd Level Support Specialist at Akkodis, you will play a pivotal role in driving digital transformation within information and communication technology. Your daily responsibilities involve conducting virtual pre-checks and generating quotes for installations, managing order coordination, and scheduling appointments. You will act as a central coordinator, steering service technicians and external partners to ensure project success. The role requires a proactive approach to evaluating and prioritizing incoming orders, monitoring deadlines, and maintaining meticulous documentation and reporting. This position is ideal for those who enjoy a mix of technical oversight and organizational management. Joining a global leader in digital engineering, you will benefit from a diverse work environment, a strong team spirit, and a commitment to work-life balance. The role offers the unique opportunity to work within a global network of over 50,000 experts, providing a platform for significant professional growth and involvement in cutting-edge technological projects.