IT Platform Support Specialist | IT-Spezialist Plattformbetreuung Athena (m/w/d)
FERCHAU GmbH Niederlassung Köln
Job Summary
As an IT Platform Support Specialist, you will be responsible for the ongoing maintenance and further development of the 'Athena' platform, which is used for managing external resources. Your daily activities will include providing technical support to internal users, performing error analysis, and resolving system issues. You will manage master data, user roles, and critical interfaces between HR and project management systems. Additionally, you will generate reports and evaluations regarding system usage and data quality to drive process optimization. This role is ideal for professionals who enjoy working at the intersection of IT, HR, and specialized departments to ensure smooth digital operations. The position offers significant flexibility through mobile working options and attractive benefits, including childcare subsidies and professional development opportunities within a leading engineering and IT service provider.
Required Skills
Education
Completed vocational training or a university degree in IT, Business Informatics, or a comparable field.
Experience
- Professional experience in the support of platforms or tools for personnel deployment planning
- Experience in data maintenance, user administration, and interface management
- Practical experience in technical support and error analysis
- Experience in creating reports and evaluations using reporting tools
Languages
Additional
- Mobile work (home office) options available; specific location constraints may apply based on the branch office.
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