IT Service Technician | Servicetechniker/in - IT
b.it³ Business Software + IT GmbH
Job Summary
As an IT Service Technician, you will play a pivotal role in providing both internal and external technical support, covering servers, clients, networking, and security systems. Your day-to-day responsibilities involve managing customer projects for small to medium-sized enterprises (SMEs), which includes taking on project leadership duties and offering expert advice and training to users. Additionally, you will support the sales cycle through product selection, quotation preparation, and disposition. This role is ideal for a proactive professional who enjoys troubleshooting and interacting with people. The position offers a high degree of autonomy and variety within a community-oriented company. It is particularly attractive due to its long-term career perspectives, flexible working hours, and a performance-based bonus structure, all set within a supportive and collaborative team environment in Hallwang/Mayrwies.
Required Skills
Education
Completed technical education (HTL - Higher Technical Institute or equivalent degree)
Experience
- Professional experience in supporting Windows-based server and client environments
- Experience in handling and leading IT projects for SME customers
- Practical experience with Microsoft Exchange and Office 365 ecosystems
- Experience in technical procurement and sales support including quotation preparation
- Background in analytical troubleshooting and user training
Languages
Additional
- Full-time, permanent contract. Location: Hallwang/Mayrwies. Position involves working with SME clients and requires a high level of communication and analytical skills.