Onsite Support Technician | Onsite Support Techniker (m/w/d) - Referenznummer: 160226-2-WOE
BFI Informationssysteme GmbH
Job Summary
As an Onsite Support Technician in Wörth am Rhein, you will be responsible for providing comprehensive technical support and customer service for a variety of IT hardware and mobile devices. Your daily tasks will involve the configuration and handling of iPhones and iPads, as well as performing IMAC/MAC-D services (Install, Move, Add, Change, Delete) for client systems and peripherals. You will be tasked with the installation and imaging of PCs, notebooks, and mobile data terminals, alongside providing break-fix support and resolving incident tickets. This role is ideal for those who enjoy a mix of remote and hands-on onsite user support, including the maintenance of printers and barcode scanners. Working for the BFI Group offers the unique advantage of gaining experience in complex project environments with well-known companies, supported by individual training opportunities and a fixed monthly salary above standard rates. It is an excellent opportunity for both experienced professionals and career changers looking to grow within a nationwide IT service provider.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker für Systemintegration) or a comparable qualification.
Experience
- Professional experience in iPhone and iPad configuration and handling
- Experience in IMAC/MAC-D processes (Install, Move, Add, Change, Delete)
- Experience in break-fix support and ticket processing
- Professional experience with client hardware, printers, and mobile end devices
- Experience in onsite and remote user support
Languages
Additional
- Valid Class B driver's license required. Location: Wörth am Rhein. Reference number: 160226-2-WOE.
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