IT Service Technician | IT-Servicetechniker (m/w/d) - Referenznummer: 270326-3-KOE

BFI Informationssysteme GmbH

Köln, Nordrhein-Westfalen, Deutschland
Published Mar 27, 2026
Full-time
No information

Job Summary

As an IT Service Technician, you will be responsible for providing essential on-site technical support and managing IMAC (Install, Move, Add, Change) services for clients and peripheral devices. Your daily routine will involve installing, configuring, and commissioning hardware and software, as well as troubleshooting and resolving incidents through detailed error analysis. You will play a key role in large-scale IT rollouts, manage network connections, and handle basic user account administration. This role is highly documentation-focused, requiring meticulous maintenance of asset data and checklists within customer systems. This position is particularly attractive for those looking to gain experience in complex project environments with a well-established IT service provider. It offers above-tariff monthly salaries, individual professional development opportunities, and the potential for permanent placement at client sites, making it an excellent opportunity for both experienced professionals and career changers.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration (Fachinformatiker für Systemintegration) or a comparable qualification.

Experience

  • Professional experience in onsite support, IT rollouts, or IMAC environments
  • Experience in user support and technical troubleshooting
  • Practical knowledge of hardware, networking, and mobile device management
  • Proven track record of working independently and in a service-oriented manner

Languages

German (Fluent)English (Basic)

Additional

  • Valid Class B driver's license required; willingness to travel occasionally for customer visits; must provide availability and salary expectations in application.