1st Level IT Support Technician | 1st Level IT Servicetechniker (m/w/d)

Job Summary

This role serves as a vital bridge between users and technology, providing essential first-level technical support in Berlin or Munich. As an IT Support Technician, you will be responsible for translating complex computer issues into understandable language and finding creative solutions for everyday system challenges. Your day-to-day activities will involve troubleshooting hardware and software issues, documenting tickets, installing programs via software distribution tools, and maintaining devices such as computers, printers, and mobile devices. You will also assist in broader IT projects and provide on-site support to users. This position is ideal for technical talents looking to join a growing service provider that offers a modern working environment and a collaborative team. The role is offered as a full-time, permanent placement via temporary employment (Arbeitnehmerüberlassung) with a competitive salary up to €36,000 and the potential for long-term career development.