2nd Level IT Service Technician | 2nd Level IT Servicetechniker (m/w/d)

puro Personaldienstleistung GmbH

München, Bayern, Deutschland
Published Feb 15, 2026
Full-time
Permanent

Job Summary

As a 2nd Level IT Service Technician in Berlin or Munich, you will serve as a vital link between end-users and complex IT infrastructures. Your day-to-day responsibilities involve administering client IT infrastructure, solving and documenting technical issues, and providing on-site hardware and software support for computers, printers, mobile devices, and networks. You will be responsible for implementing and monitoring IT standards while translating technical jargon into understandable explanations for users. This role is ideal for technical talents who enjoy problem-solving and direct user interaction. The position offers an attractive annual salary of up to €42,000 within a growing IT service provider environment. You will benefit from a modern workplace, a collegial team, and long-term career development opportunities, including holiday and Christmas bonuses. The recruitment process is streamlined, requiring only a CV to apply.

Required Skills

Education

Completed IT vocational training (e.g., IT Specialist for System Integration) or a comparable qualification.

Experience

  • Professional experience in 1st and 2nd level IT support
  • Practical experience with SCCM, Active Directory, and network technology
  • Proven experience in administering IT infrastructure and supporting end-users with hardware and software issues
  • Experience in implementing and maintaining IT standards

Languages

German (Fluent)English (Basic)

Additional

  • Class B driver's license required for occasional travel. Position is based in Berlin or Munich and managed via temporary employment (Arbeitnehmerüberlassung).