Onsite IT Technician | IT Techniker (m/w/d) Onsite
puro Personaldienstleistung GmbH
Job Summary
As an Onsite IT Technician in Frankfurt am Main, you will serve as a hands-on problem solver for technical issues. Your day-to-day responsibilities include setting up and dismantling IT workstations, providing both remote and onsite support for hardware and software, and troubleshooting system errors. You will be responsible for documenting incidents within a ticket system while adhering to Service Level Agreements (SLAs) and instructing users on how to operate new equipment and software. This role is ideal for a proactive professional who enjoys direct interaction and system maintenance. The position offers a highly attractive work-life balance with a 35-hour work week and 30 days of vacation upon permanent hire. Initially starting through personnel leasing, there is a clear option for permanent takeover by an established IT specialist company that values trust and independent responsibility.
Required Skills
Education
Completed IT vocational training or an equivalent professional qualification.
Experience
- Professional experience in setting up IT clients and performing software installations
- Experience in providing both onsite and remote technical support
- Proven experience working with ticket systems and meeting SLAs
- Experience in network and printer environment maintenance
Languages
Additional
- The role is based in Frankfurt am Main. It follows a 35-hour work week. This is an initial temporary-to-permanent placement (Arbeitnehmerüberlassung with option for takeover).
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