Customer Service Specialist | Customer Service Specialist (m/w/d)

Job Summary

This role is for a dedicated Customer Service Specialist to join an international leader in power tools, outdoor equipment, and accessories. The specialist will be responsible for supporting and advising end-users, retailers, and business partners both domestically and internationally. Key responsibilities include handling inquiries related to orders, delivery status, products, complaints, and warranty claims, as well as maintaining customer contact records in the CRM system. The ideal candidate will possess strong communication and problem-solving skills, a structured and independent working style, and relevant professional experience in customer service. This position offers an exciting opportunity for career development within a dynamic and quality-focused company.