IT Operations Manager | IT Operations Manager (m/w/d)

Job Summary

As an IT Operations Manager at FERCHAU, you will be responsible for identifying, specifying, and implementing requirements for IT Service Management (ITSM). Your daily activities will involve collaborating with external service providers and suppliers, coordinating managed services projects, and ensuring high levels of customer satisfaction through continuous process improvement. You will also handle technical documentation and post-processing tasks. This role is ideal for a professional with a strong technical background in IT infrastructure and project management. The position offers significant career advantages, including an unlimited employment contract, flexible mobile working options, and comprehensive professional development programs. It is a unique opportunity to work with renowned IT solution providers while benefiting from specialized perks like company pension schemes and childcare subsidies.