Field Service Technician - Radio Technology | Servicetechniker Funkgeräte (m/w/d) Außendienst
FERCHAU GmbH Niederlassung Köln
Job Summary
This role offers an exciting opportunity for a technician passionate about modern radio technology to join a dynamic service team at FERCHAU. Operating across Germany, the successful candidate will be responsible for the on-site installation, configuration, and maintenance of high-tech radio equipment and systems according to specific customer requirements. Day-to-day activities include performing preventive maintenance, diagnosing complex technical faults, and providing direct customer support, including user training. The position is highly collaborative, requiring close communication with First and Second Level support, sales, and product development teams to ensure high service quality and safety standards. What makes this role unique is the combination of technical depth in communications engineering and the high degree of professional variety found in field service. Employees benefit from a comprehensive support package including professional development opportunities, childcare subsidies, and vacation bonuses, making it an attractive career move for those who enjoy travel and hands-on problem-solving.
Required Skills
Education
Completed vocational training as an Electronics Technician; ideally with further qualification as a State-Certified Technician.
Experience
- Professional experience in field service or a comparable technical position
- Proven experience in the installation, maintenance, and repair of technical devices and systems
- Practical background in troubleshooting and diagnosing technical issues on-site
- Experience in creating detailed technical reports and documentation
- Background in customer communication and technical instruction
Languages
Additional
- Willingness to undertake multi-day business trips within Germany is required. Must be able to adapt to various on-site working environments and adhere to strict safety protocols.
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