IT Service Desk Technician (Linux & Networks) | IT Servicedesk Techniker (m/w/d) Schwerpunkt Linux & Netzwerke

FERCHAU GmbH Niederlassung Köln

Köln, Nordrhein-Westfalen, Deutschland
Published May 4, 2026
Full-time
No information

Job Summary

As an IT Service Desk Technician, you will play a vital role in ensuring the smooth operation of IT environments for our clients. Your day-to-day responsibilities will include managing service requests and support tickets, troubleshooting technical issues, and providing hands-on support for network configurations and Linux-based systems. You will also oversee the maintenance of hardware and software, assist users with equipment setup, and collaborate with cross-functional teams to resolve complex IT challenges. This position is ideal for a professional looking to grow within a dynamic environment, offering access to the FERCHAU Academy for continuous learning and the flexibility of mobile work options. You will be part of a team dedicated to technological excellence, working with modern hardware and contributing to high-impact projects across various industries.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration (Fachinformatiker für Systemintegration) or a comparable qualification.

Experience

  • Professional experience in IT support, specifically within User Help Desk and 1st Level environments.
  • Practical experience in Linux system administration.
  • Foundational experience with network technologies and troubleshooting.
  • Demonstrated experience using ticket management systems and remote support software.

Languages

German (Fluent)English (Intermediate)

Additional

  • Not specified