IT Service Technician - Floating Support | IT Servicetechniker - Springer (m/w/d)

Job Summary

As an IT Service Technician in a floating support capacity for the Cologne metropolitan area, you will be responsible for the end-to-end technical support of workplace hardware and software. Your daily tasks include repairing desktops, notebooks, tablets, and smartphones, as well as installing and configuring printers and mobile scanners. You will provide both remote and on-site support to users, resolving incidents and service requests via the BPoS ticket system. A significant part of the role involves the installation of operating systems and software, alongside maintaining detailed technical documentation of all processes. This position is ideal for professionals who enjoy variety and mobility, offering an attractive salary and long-term career perspectives. The role starts as a temporary assignment with a clear option for permanent takeover, making it a stable entry point into a dynamic IT environment.