IT Support Specialist (1st and 2nd Level) | 1st und 2nd Level Support (m/w/d)

Job Summary

As an IT Support Specialist in Hannover, you will be the primary point of contact for resolving technical challenges across hardware and software environments. Your daily responsibilities include analyzing and rectifying faults, prioritizing and classifying incidents, and documenting all requests within a professional ticket system. You will provide comprehensive support through various channels, including telephone, remote access, and on-site assistance. This role is ideal for a service-oriented professional who enjoys troubleshooting in a Microsoft-centric environment. The position offers a stable work environment with regular hours and a collaborative team atmosphere. Initially offered through temporary employment, there is a clear option for permanent takeover by the client company, making this an excellent opportunity for long-term career development in IT services.