Service Design Consultant | Consultant Servicedesign (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As a Service Design Consultant in Hannover, you will play a pivotal role in shaping the IT service landscape for major industrial clients. Your day-to-day responsibilities involve analyzing complex customer requirements across business processes, infrastructure, and applications to develop bespoke managed service concepts. You will be responsible for designing service architectures, evaluating tender feasibility, and coordinating with operational units to integrate various services into a cohesive design. Beyond project-specific work, you will actively drive innovation and optimize the company's managed service portfolio. This role is ideal for experienced professionals who enjoy technical conceptualization and strategic planning. The position offers significant flexibility with working hours and remote work options, alongside extensive professional development opportunities within a long-standing, successful IT infrastructure provider. Initially offered through professional recruitment with a clear path to permanent employment, it provides a stable yet dynamic environment for career growth.
Required Skills
Education
Not specified
Experience
- Many years of practical experience in the design, conceptualization, and planning of complex IT services and solution concepts
- Several years of experience as a consultant in the IT sector or in the sales of Managed Services
- Practical experience in providing Managed Services, specifically for data centers, workplace services, or server and storage environments
- Proven process knowledge in IT infrastructure including server, storage, and network security
- Experience managing customer environments based on Service Level Agreements (SLAs)
Languages
Additional
- Class B driver's license required; Location: Hannover; Full-time availability required.
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