Onsite Support Technician | Onsite Support Techniker (m/w/d) - 130226-1-BER

Job Summary

As an Onsite Support Technician in Berlin, you will be the primary point of contact for end-user hardware and software issues. Your daily responsibilities include performing IMAC (Install, Move, Add, Change) services, setting up and dismantling workstations, and troubleshooting technical problems directly at the user's location. You will manage the lifecycle of IT equipment, including imaging and wiping laptops, issuing mobile devices with initial instructions, and maintaining accurate inventory records. Additionally, you will provide technical support for both in-person and remote events using platforms like Skype and Webex, while documenting all activities within a professional ticket system. This role is ideal for proactive problem-solvers who enjoy direct user interaction. The position offers an attractive package including above-tariff monthly salaries, individual professional development opportunities, and the chance to gain experience in complex project environments at prestigious German companies.