IT Support Specialist | IT-Supporter (m/w/d) - Referenznummer: 110226-1-BER

BFI Informationssysteme GmbH

Berlin, Berlin, Deutschland
Published Feb 11, 2026
Full-time
No information

Job Summary

As an IT Support Specialist in Berlin, you will be responsible for the day-to-day technical health of the workplace environment. Your primary duties include hardware provisioning (imaging and wiping notebooks), resolving user requests via a ticketing system, and performing classic onsite support. You will be the go-to person for IMAC (Install, Move, Add, Change) services and will ensure meeting rooms are technically equipped for both in-person and remote events using platforms like Skype and Webex. This role is ideal for those who enjoy hands-on hardware and network troubleshooting. The position is particularly attractive as it offers an above-tariff fixed salary, individual professional development opportunities, and a clear path for career progression within prestigious German companies. Whether you are an experienced professional or a motivated career changer, this role provides a stable environment with the potential for permanent placement at the client site.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration (Fachinformatiker für Systemintegration) or a comparable qualification.

Experience

  • Professional experience in hardware and network technology
  • Experience in system imaging and data erasure processes
  • Experience in processing support tickets and providing onsite technical assistance
  • Experience with IMAC (Install, Move, Add, Change) workflows
  • Experience in technical support for remote and hybrid meetings

Languages

German (Fluent)

Additional

  • Location: Berlin. Candidates must provide availability, salary expectations, and a contact phone number in their application. Role is open to career changers and entry-level applicants with relevant qualifications.