Customer Support Engineer | AIRBUS - Customer Support Engineer (d/m/w)

CENIS Consulting-Engineering-Service GmbH

Sulzbach (Taunus), Hessen, Deutschland
Published Feb 13, 2026
Full-time
Permanent

Job Summary

As a Customer Support Engineer for Airbus, you will play a critical role in maintaining and optimizing high-performance server environments. Your day-to-day responsibilities include the setup, installation, and maintenance of both virtual and physical Linux servers, specifically utilizing HP Synergy, Blade Center, and ProLiant hardware alongside HP 3PAR storage solutions. You will serve as a key point of contact for 2nd level incident management, focusing on RedHat Enterprise Linux and CentOS systems. Beyond troubleshooting, you will engage in complex problem analysis, operative release management for core and radio networks, and oversee change and configuration management. This position is ideal for technical professionals who enjoy a mix of hands-on hardware interaction and high-level systems administration. The role offers a highly attractive environment with 30 days of vacation, flexible working hours including home office options, and the prestige of working within the European aerospace sector through a secure long-term contract.

Required Skills

Education

University degree (at least Bachelor's) in Computer Science or a comparable technical field; or completed vocational training as an IT Specialist, IT System Electronician, or IT System Management Assistant with several years of experience.

Experience

  • Professional experience in Linux server administration (RedHat and CentOS)
  • Proven experience with firewall technologies is a mandatory requirement
  • Extensive experience in network technology including TCP/IP, switching, and routing
  • Long-term professional experience required if applying with a vocational training background
  • Experience in 2nd level support and complex problem management

Languages

German (Fluent)English (Fluent)

Additional

  • Willingness for occasional travel is required. A Class B/3 driver's license is advantageous but not mandatory.