IT Support Technician - Onsite Support | IT Techniker (m/w/d) im Onsite Support gesucht! - Hamburg

Job Summary

As an IT Support Technician in Hamburg, you will serve as the primary point of contact for onsite technical assistance, providing essential 1st and 2nd level support to end-users. Your daily responsibilities include the installation, configuration, and maintenance of hardware such as notebooks, PCs, mobile devices, and peripherals. You will be responsible for analyzing and documenting service requests, ensuring seamless network connectivity for workstations, and supporting large-scale IT rollouts and infrastructure updates. This role is ideal for service-oriented professionals who enjoy direct user interaction and hands-on hardware management. Joining Akkodis offers the opportunity to work within a global leader in engineering and IT services, contributing to a smarter, more sustainable technological future. The position requires a structured approach to problem-solving and the ability to collaborate effectively with central IT teams to maintain high infrastructure standards.