VIP IT Support Service Technician | VIP Support Servicetechniker (w/m/d)
Bechtle AG
Job Summary
In this role, you will join Bechtle, one of Europe's leading IT service providers, to ensure stable IT operations for high-priority clients. Your day-to-day responsibilities involve installing, configuring, and maintaining hardware and software solutions within a sensitive VIP support environment. You will independently analyze technical malfunctions, identify root causes, and collaborate with your team to implement effective solutions. A significant portion of the role focuses on professional communication and clear documentation of technical workflows. This position is particularly attractive for those seeking a structured career path, as it offers extensive development through the Bechtle Academy, manufacturer certifications, and a comprehensive onboarding program. The role operates on a two-shift system (07:00-15:30 and 10:30-19:00), providing a predictable schedule within a modern, professional workplace that values customer focus and technical competence.
Required Skills
Education
Completed technical vocational training (e.g., in the IT field) or equivalent professional experience.
Experience
- At least 2 years of professional experience in an IT environment
- Practical experience in supporting hardware and operating systems
- Professional experience in IT support or a related technical field
- Experience working in a professional customer-facing or VIP support environment
Languages
Additional
- Willingness to work in a 2-shift system (07:00-15:30 and 10:30-19:00). High level of responsibility and professional appearance required for VIP support environment.
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