VIP IT Support Service Technician | VIP Support Servicetechniker (w/m/d)

Bechtle AG

Hamburg, Hamburg, Deutschland
Published Feb 12, 2026
Full-time
No information

Job Summary

In this role, you will join Bechtle, one of Europe's leading IT service providers, to ensure stable IT operations for high-priority clients. Your day-to-day responsibilities involve installing, configuring, and maintaining hardware and software solutions within a sensitive VIP support environment. You will independently analyze technical malfunctions, identify root causes, and collaborate with your team to implement effective solutions. A significant portion of the role focuses on professional communication and clear documentation of technical workflows. This position is particularly attractive for those seeking a structured career path, as it offers extensive development through the Bechtle Academy, manufacturer certifications, and a comprehensive onboarding program. The role operates on a two-shift system (07:00-15:30 and 10:30-19:00), providing a predictable schedule within a modern, professional workplace that values customer focus and technical competence.

Required Skills

Education

Completed technical vocational training (e.g., in the IT field) or equivalent professional experience.

Experience

  • At least 2 years of professional experience in an IT environment
  • Practical experience in supporting hardware and operating systems
  • Professional experience in IT support or a related technical field
  • Experience working in a professional customer-facing or VIP support environment

Languages

German (Fluent)English (Fluent)

Additional

  • Willingness to work in a 2-shift system (07:00-15:30 and 10:30-19:00). High level of responsibility and professional appearance required for VIP support environment.