IT Service Technician 2nd Level Onsite Support | IT-Servicetechniker 2nd Level Onsite Support (m/w/d)

Job Summary

As an IT Service Technician for 2nd Level Onsite Support, you will be responsible for providing technical assistance directly at a prestigious industrial client's location in Hamburg. Your daily routine will involve managing customer inquiries through a ticketing system, focusing on Windows client environments, iOS devices, and network/telecommunications infrastructure. You will work on both routine support tickets and individual project assignments within a collaborative team. This role is ideal for professionals with a solid technical foundation who enjoy direct user interaction and problem-solving. The position offers attractive benefits including flexible working hours, career development planning, and a 'Job Rad' leasing option. Initially starting via temporary employment, there is a clear option for permanent takeover by the client, making it a stable long-term opportunity in a professional engineering and IT services environment.