IT Support Specialist | Fachinformatiker (m/w/d) IT Support

puro Personaldienstleistung GmbH

Großwallstadt, Bayern, Deutschland
Published Feb 12, 2026
Full-time
Permanent

Job Summary

As an IT Support Specialist in Großwallstadt, you will join a global IT services and engineering firm providing 1st and 2nd level support for both software and hardware issues. Your daily responsibilities include configuring networks, supporting clients with MS Office and VPN connectivity, and managing tickets from initial inquiry through to resolution, either remotely or on-site. You will also be responsible for the physical setup, maintenance, and documentation of workstations and peripheral devices like printers. This role is ideal for those who enjoy technical problem-solving and hands-on hardware management. The position offers an attractive salary package, flat hierarchies, and comprehensive training. Initially offered through a temporary staffing arrangement, there is a clear option for permanent takeover by the client company, making it a stable long-term career opportunity in a professional team environment.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or a comparable qualification; alternatively, equivalent professional experience for career changers.

Experience

  • Professional experience in IT support environment, specifically with clients or networks
  • Experience in 1st and 2nd level hardware and software support
  • Several years of professional experience in IT support required for career changers without formal qualifications
  • Experience in handling ticket systems and remote/on-site troubleshooting

Languages

German (Fluent)English (Fluent)

Additional

  • The position is initially via employee leasing (Arbeitnehmerüberlassung) with an option for permanent hire. Location is Großwallstadt.