Onsite IT Support Technician | Onsite Support (m/w/d)

Job Summary

As an Onsite IT Support Technician, you will be responsible for the day-to-day maintenance and optimization of a diverse IT system landscape for a leading German IT service provider. Your primary responsibilities include conducting hardware rollouts, supporting various IT projects, and performing both onsite and remote troubleshooting across First and Second Level Support tiers. You will be tasked with the installation and de-installation of hardware components while ensuring all support requests and assets are meticulously documented. This role is ideal for a customer-oriented professional who enjoys hands-on hardware work and software troubleshooting. The position offers an attractive package including a 40-hour work week, up to 30 days of vacation, and performance-based bonuses like holiday and Christmas pay. It is a unique opportunity to work within a large-scale environment managing over 600,000 workstations globally, providing excellent long-term career perspectives and professional development.