IT Field Service System Administrator | System Administrator Fieldservice (m/w/d)

Job Summary

As an IT Field Service System Administrator, you will be the primary on-site technical contact for schools and business clients in the Cologne-Bonn-Aachen region. Your daily responsibilities involve installing and configuring IT systems, performing regular maintenance, and troubleshooting hardware and software issues directly at client locations. You will be responsible for identifying and documenting incidents within a ticketing system while maintaining up-to-date technical knowledge bases. This role is ideal for a customer-oriented professional who enjoys a mix of administrative tasks and hands-on technical support. The position offers a highly attractive environment within a leading regional telecommunications provider, featuring flat hierarchies, a collaborative team culture, and the potential for permanent internal placement. With a focus on digital customer solutions, you will play a key role in improving regional IT infrastructure while enjoying modern workplace conditions and flexible vacation policies.