Onsite IT Support Technician | IT Servicetechniker (m/w/d) Onsite

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Feb 12, 2026
Full-time
Permanent

Job Summary

As an Onsite IT Support Technician in Hamburg, you will be the primary point of contact for resolving technical issues directly at the user's workplace. Your day-to-day responsibilities involve providing comprehensive hardware and software support for a variety of devices, including desktops, notebooks, and iPhones. You will handle workstation setups, manage IT relocations, and document all processes within a ticketing system. Beyond troubleshooting, you will also configure and manage goods for logistics service providers. This role is ideal for service-oriented professionals who enjoy personal interaction and hands-on technical work. The position is offered through a recruitment agency with a clear option for permanent takeover by the client. It features flexible working hours, structured onboarding, and continuous professional development opportunities within one of Germany's leading IT service providers, making it an excellent environment for career growth.

Required Skills

Education

Completed vocational training in the IT field, such as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or a comparable qualification.

Experience

  • Professional experience in IT support and troubleshooting
  • Experience working with ticket systems or order management systems
  • Practical experience with Windows client operating systems
  • Experience in onsite user support and hardware maintenance

Languages

German (Fluent)English (Basic)

Additional

  • The position is initially via temporary employment (Arbeitnehmerüberlassung) with an option for permanent hire. Location is restricted to Hamburg. Valid work permit for Germany is required.