Onsite Support Team Lead | Teamleiter Onsite Support (m/w/d)

Job Summary

As an Onsite Support Team Lead in Neckarsulm, you will be responsible for ensuring high levels of customer satisfaction and strict adherence to Service Level Agreements (SLAs) for a leading IT services and engineering firm. Your day-to-day activities will involve planning staff deployments, coordinating projects, and managing technical escalations to ensure smooth service delivery. You will provide functional leadership to a team of IT professionals, lead team meetings, and actively participate in the recruitment process for new talent. This role is ideal for an experienced field service technician looking to transition into a leadership position within an international environment. The position offers an attractive salary package, access to an internal training institute for continuous professional development, and the benefit of flat hierarchies that allow for quick decision-making. Initially offered through temporary employment, there is a clear option for permanent takeover.