IT Service Technician Onsite Support | IT Servicetechniker Onsite Support (m/w/d)

Job Summary

As an IT Service Technician for Onsite Support in Hamburg, you will be the primary point of contact for technical issues at the client's location. Your daily responsibilities include handling support tasks for Windows clients, Android devices, and network/telecommunications infrastructure. You will independently process IT support tickets, manage incidents within the client's management system, and provide 2nd level support in production-related environments. This role is ideal for a service-oriented professional who enjoys direct customer communication and systematic documentation. The position is offered through a personnel service provider with a clear option for permanent takeover by the client. You will benefit from a modern working atmosphere, 30 days of vacation, and continuous professional development opportunities within a market-leading IT solutions company.