IT Systems Technician 2nd Level Support | IT Systemtechniker 2nd Level Support (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Systems Technician for 2nd Level Support, you will join a successful trading company in Braunschweig with over 60 years of market presence. Your daily responsibilities involve resolving technical disruptions within 1st and 2nd level support frameworks, serving as the central point of contact for hardware and software requirements, and actively coordinating with external service providers. You will provide comprehensive technical assistance to users across the organization. The ideal candidate possesses a strong technical background in virtualization and network structures, coupled with a hands-on approach to user support. This position is initially offered through professional recruitment with a clear option for permanent takeover. It offers a future-proof workplace with flat hierarchies, professional development opportunities, and the freedom to implement your own ideas within challenging IT projects.
Required Skills
Education
Completed vocational training in the IT field (e.g., IT Specialist) or a comparable professional qualification.
Experience
- Professional experience in an IT environment or completed vocational training in IT
- Practical experience in providing technical support to end-users
- Demonstrated experience working with Hyper-V, Veeam, and network structures
- Experience handling interfaces such as BIZLight, BIZService, or LOBSTER
- Proficiency in using MSSQL, BBJ, ODBC, and XML
Languages
Additional
- Valid Class B driver's license required. Position is located in Braunschweig.
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