Industrial IT Support Technician | Servicetechniker Industrial Support (m/w/d)

Job Summary

As an Industrial IT Support Technician, you will provide critical Second Level Support for a renowned industrial company in Stade. Your day-to-day responsibilities involve handling incoming customer inquiries via a ticketing system and managing individual project assignments. You will perform onsite support for Windows clients and iOS devices, while also maintaining network and telecommunications infrastructure. A unique aspect of this role is the specialized focus on industrial systems, including time recording hardware and Windows-based POS/cash systems. This position offers a long-term perspective with an initial hiring through temporary employment and a clear option for permanent takeover. Candidates will benefit from an intensive induction phase, 30 days of vacation, and professional development opportunities within a supportive IT environment. The role is ideal for technical professionals who enjoy hands-on troubleshooting and direct customer interaction in a production-adjacent setting.