Onsite IT Support Technician | IT Supporttechniker Onsite (m/w/d)

Job Summary

This role involves providing high-quality onsite technical assistance for a market leader in Managed Services located in Donauwörth. As an Onsite IT Support Technician, you will be responsible for the end-to-end processing of IT support requests, including Break/Fix (B/F), Install, Move, Add, Change (IMAC), and Hardware/Equipment (H+E) tickets. Your daily activities will include implementing individual project assignments and providing technical solutions for Windows clients, printers, networks, and telecommunications systems. You will act as a 2nd level support specialist, ensuring customer satisfaction through direct onsite interaction. This position is unique as it offers a long-term perspective with a clear path toward permanent takeover, supported by a structured onboarding phase and ongoing professional development opportunities. It is an ideal role for a service-oriented professional looking for stability and the chance to work with modern hardware and software environments in a professional setting.