Team Lead Onsite Support | Teamleiter Onsite Support (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As the Team Lead for Onsite Support in Donauwörth, you will spearhead technical service operations for a market leader in Managed Services. Your daily responsibilities include the disciplinary and functional leadership of a technician team comprising 10 to 15 employees, ensuring high service quality through internal order coordination and workflow optimization. You will serve as a critical link between the technical team and the client, participating in regular customer meetings and managing escalations. This role is ideal for a proactive leader who enjoys balancing personnel management with technical oversight. The position offers a long-term perspective, starting via temporary employment with a clear option for permanent takeover. Candidates benefit from 30 days of annual leave, professional development opportunities, and a structured onboarding process within a supportive environment that values diversity and transparency.
Required Skills
Education
Not specified
Experience
- Professional experience in team leadership and escalation management
- Proven experience in supporting key users and end-user environments
- Demonstrated routine in managing service times and technician deployments for teams of 10-15 people
- Technical experience with multi-brand hardware environments including HP, DELL, and Apple
- Experience in service quality assurance and internal order coordination
Languages
Additional
- Location: Donauwörth; Full-time position; Initial placement via employee leasing with an option for permanent takeover; 30 days of vacation per year.
More Jobs from puro Personaldienstleistung GmbH
Onsite IT Technician | Onsite Techniker (m/w/d)
Apr 10, 2026
As an Onsite IT Technician, you will join a team of specialists providing critical IT support for a ...
Onsite IT Administrator | Administrator (m/w/d) Onsite
Apr 10, 2026
As an Onsite IT Administrator in Zeitz, you will be the primary point of contact for local users, ma...
IT Technician | IT Techniker (m/w/d)
Apr 10, 2026
As an IT Technician in Augsburg, you will join a market-leading IT solutions and service management ...