IT Support Specialist | IT-Mitarbeiter (m/w/d)

Job Summary

As an IT Support Specialist at the Die Gute Hand foundation, you will play a vital role in supporting the administrative backbone of an organization dedicated to helping children and adults with complex psychological needs. Based in Kürten-Biesfeld, your daily responsibilities will include providing first-level and telephone support, managing system hardware and software, and overseeing printing systems. You will be the primary point of contact for users, ensuring smooth technical operations and maintaining detailed documentation of the IT infrastructure. This part-time position (50%) offers a unique opportunity to work within a multi-professional administration team where your technical skills directly contribute to a social mission. The role is particularly attractive due to its structured onboarding, modern equipment, and a supportive team environment that values professional development and work-life balance through benefits like job tickets and bicycle leasing.