Head of Department - Communication Services Planning | Abteilungsleitung Planung Kommunikationsdienste (m/w/d)

Job Summary

As the Head of Department for Communication Services Planning, you will lead a specialized team within one of Europe's largest banking IT service providers. Your daily responsibilities include the disciplinary and professional leadership of staff, encompassing coaching, personnel development, and performance management. You will hold full responsibility for the department's budget, resource planning, and the strategic architectural development of real-time communication solutions, specifically OSPlus telephony. This role requires close collaboration with divisional leadership to optimize processes, increase automation, and manage external service providers and contracts. This position is particularly attractive for experienced leaders looking to shape the digital transformation of the Sparkassen-Finanzgruppe while enjoying the stability of a collective agreement (Tarifvertrag) and extensive benefits like mobile working and fitness support.