Technical Coordinator | Technischer Koordinator (m/w/d)
expertum GmbH ( Hamburg )
Job Summary
As a Technical Coordinator for a major municipal employer in the energy and telecommunications sector, you will play a pivotal role in ensuring operational efficiency and customer satisfaction. Your daily responsibilities include managing technical disturbances, processing customer inquiries, and overseeing the lifecycle of trouble tickets. You will act as a central hub, coordinating information flow between internal departments and external technicians while prioritizing urgent cases and monitoring material availability. This role is ideal for those who enjoy solving technical challenges and managing complex workflows. The position offers a stable work-life balance within a future-oriented company, providing an attractive environment for professionals who value reliability and structured technical service management. You will benefit from a permanent contract, industry-standard surcharges, and opportunities for individual professional development.
Required Skills
Education
Completed vocational training as an IT Systems Management Assistant, IT Systems Electronician, IT Systems Merchant, or a comparable technical/commercial qualification.
Experience
- Professional experience in technical service environments
- Experience in coordinating internal and external technicians
- Proven track record in handling customer inquiries and technical troubleshooting
- Experience working with network and telecommunications technologies
Languages
Additional
- Willingness to work staggered shifts from Monday to Friday between 08:00 and 18:00 to cover service hours is required.
More Jobs from expertum GmbH ( Hamburg )
Chemical Laboratory Technician | Chemielaborant (m/w/d)
Feb 10, 2026
As a Chemical Laboratory Technician, you will play a critical role in supporting the operations of a...
Electrical Specialist for Maintenance Coordination (Airbus) | Elektrofachkraft (m/w/d) Instandhaltungskoordination Airbus
Jan 27, 2026
This role involves leading and coordinating the electrical technical organization within a major aer...
Electrical Specialist for Maintenance Coordination (Airbus) | Elektrofachkraft (m/w/d) Instandhaltungskoordination Airbus
Jan 2, 2026
This role involves serving as the Responsible Electrical Specialist for maintenance coordination at ...