IT Service Technician | IT-Servicetechniker (m/w/d) - Referenznummer: 100226-6-FFM
BFI Informationssysteme GmbH
Job Summary
As an IT Service Technician in Frankfurt am Main, you will be responsible for the day-to-day operational support of client systems and workplace infrastructure. Your primary tasks include processing incidents and service requests via an ITSM ticketing system, installing and deploying Windows 10/11 clients using SCCM, and managing user and device objects within Active Directory. You will handle the physical setup, cabling, and inventory management of IT hardware, ensuring accurate asset tracking. This role is ideal for a customer-oriented professional who enjoys hands-on technical troubleshooting and 1st/2nd level support. Joining the BFI Group offers the unique opportunity to work with prestigious companies across Germany, providing a platform to gain experience in complex project environments with potential for permanent takeover by the client. The position is attractive due to its above-tariff fixed salary and individual professional development opportunities.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or a comparable qualification.
Experience
- At least 3 years of professional experience in a technical IT environment
- Proven experience in handling IT ticketing systems and ITIL-based workflows
- Practical experience in client deployment and system imaging
- Experience in hardware installation, cabling, and inventory maintenance
Languages
Additional
- Willingness to undergo a security clearance (Sicherheitsüberprüfung) is required. Must provide availability and salary expectations with the application.
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