IT Support Technician (Onsite) | IT Techniker (m/w/d) im Onsite Support - Referenznummer: 100226-7-MUC
BFI Informationssysteme GmbH
Job Summary
As an IT Support Technician in Munich, you will be responsible for providing 1st and 2nd level onsite technical assistance directly at the client's location. Your daily activities will include troubleshooting hardware and software issues, managing customer inquiries via phone and email, and handling the physical setup, replacement, and commissioning of IT equipment. You will play a vital role in ensuring stable system operations and contributing to various IT projects while documenting incidents for escalation. This position is particularly attractive as it offers an above-tariff salary, individual professional development opportunities, and a clear path for career progression within complex project environments. The role is open to both experienced professionals and career changers, providing a supportive environment with dedicated HR care and the potential for permanent takeover by the client.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker für Systemintegration) or a comparable technical qualification.
Experience
- Initial professional experience in technical IT support or service delivery
- Practical experience with Microsoft-based desktop operating systems
- Experience in hardware installation, commissioning, and decommissioning
- Experience in troubleshooting and incident management within a client-facing environment
Languages
Additional
- The role is based in Munich. Applicants must provide their availability, salary expectations, and a valid phone number. The position involves onsite presence at customer locations.
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