IT Technician | IT Techniker (m/w/d)

Job Summary

As an IT Technician, you will be responsible for providing essential on-site and remote support for a leading German IT service provider within the media industry. Your day-to-day activities will involve performing hardware rollouts, managing asset data, and ensuring the smooth operation of the local system landscape. You will act as the primary point of contact for technical issues, resolving First and Second Level support requests through various channels and documenting them in a ticketing system. The role requires a hands-on approach to mounting and dismounting hardware components while maintaining high service standards. This position is particularly attractive due to its stable, permanent contract structure, 40-hour work week, and the opportunity to work with a major service provider supporting over 600,000 workstations globally. Candidates can expect structured professional development and a collaborative environment at locations such as Schwabing-Freimann or the BR broadcasting house.