Engineering Application Support Specialist | Engineering Application Support (m/w/d)
FERCHAU GmbH Niederlassung Heilbronn
Job Summary
This role involves acting as a key support specialist, focusing on the administration and maintenance of critical engineering software applications and IT systems. Day-to-day responsibilities include handling support tickets, analyzing and resolving software and system issues, and managing user accounts and data within these systems. A core component of the role is the practical application and support of CAD and PLM systems, specifically mentioning Teamcenter and CATIA V5. The specialist will also be responsible for license monitoring, creating minor scripts and macros for automation, and coordinating with external Level 1 and Level 2 support teams. Candidates must possess a degree in Computer Science or a comparable vocational qualification combined with relevant professional experience, along with strong analytical skills and proficiency in tools like Jira and Confluence.
Required Skills
Education
Completed degree in Computer Science or a comparable vocational qualification
Experience
- Several years of relevant professional experience (if vocational training is the highest qualification)
- Solid professional experience in user support
- Practical application experience with CAD and PLM systems
Languages
Additional
- Not specified
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