Onsite Support Technician | Onsite Support Techniker (w/m/d)
SPIRIT/21 GmbH
Job Summary
This role involves providing essential onsite IT support, focusing on the planning, installation, and maintenance of hardware and software directly at client locations. Day-to-day tasks include setting up, replacing, commissioning, and decommissioning end devices such as PCs, printers, and notebooks, along with client imaging/deployment. The technician will be responsible for analyzing and resolving technical faults, processing user requests, and providing instruction and consultation to users on new hardware and software. Key requirements include a completed IT apprenticeship or equivalent professional experience, strong knowledge of standard client operating systems and hardware components, and initial experience with Linux client environments. The ideal candidate must demonstrate strong teamwork, customer orientation, and excellent communication skills, making this an attractive role for a service-oriented IT professional seeking autonomy and continuous development within an agile, nationwide team.
Required Skills
Education
Completed vocational training/apprenticeship in the IT field or equivalent qualification
Experience
- Professional experience in the IT sector (equivalent to completed IT apprenticeship)
- Good knowledge of common client operating systems and handling hardware components
- Initial experience in the Linux Client environment
Languages
Additional
- Willingness to work primarily at customer locations
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