Security Support Specialist (Firewall and Proxy Focus) | Support Spezialist (m/w/d) Security – Schwerpunkt Firewall und Proxy

Ratiodata SE

Frankfurt am Main, Hessen, Deutschland
Published Feb 6, 2026
Full-time
Permanent

Job Summary

This role is for a dedicated Security Support Specialist responsible for the operational management and maintenance of critical network security infrastructure, specifically focusing on Firewall and Proxy systems. Day-to-day responsibilities include administering Checkpoint, Fortinet, and Tufin firewall environments, handling daily ticket processing, and managing Incidents, Changes, and Problems using an ITSM tool. The specialist will work within defined service times and, following onboarding, participate in a rotating weekly on-call duty (Rufbereitschaft). Candidates should possess an IT degree, relevant professional experience, and practical knowledge of the mentioned firewall technologies. This position offers the opportunity to join one of Germany's largest system houses, providing stable, full-time employment with flexible working models and a strong focus on continuous professional development in a modern, professional environment.

Required Skills

Education

Completed degree in Computer Science, an IT apprenticeship, or a comparable qualification. Certifications in Checkpoint, Fortinet, or Tufin are advantageous.

Experience

  • Relevant professional experience in IT or a comparable field
  • Experience with one or more of the specified firewall systems (Checkpoint, Fortinet, Tufin)

Languages

German (Fluent)English (Intermediate)

Additional

  • Participation in rotating weekly on-call duty (Rufbereitschaft) after the initial training period.