IT Support Technician | IT Support Techniker (m/w/d)

wu personal GmbH

Düsseldorf, Nordrhein-Westfalen, Deutschland
Published Feb 6, 2026
Full-time
Fixed-term

Job Summary

This role involves providing essential 1st and 2nd Level IT support services for a leading international IT service provider focusing on large enterprises and the public sector. The IT Support Technician will be responsible for the physical installation of machinery according to standard specifications, setting up machines within Active Directory (AD), and managing user passwords. Key day-to-day activities include comprehensive asset management, maintaining device lists, and updating customer databases. The ideal candidate must possess an IT qualification, such as an IT Specialist for System Integration, coupled with professional experience in the IT sector. Strong technical skills in Windows 10/11, Office 365, and administrative Active Directory tasks are crucial, alongside experience in operating system installation and ticket processing. This position offers a tariff-bound contract, fixed monthly salary, and strong potential for long-term customer placement and permanent takeover.

Required Skills

Education

Completed vocational training in the IT sector (e.g., IT Specialist for System Integration)

Experience

  • Professional experience in the IT environment
  • Experience in 1st and 2nd Level Support
  • Experience in installing operating systems
  • Experience with ticket processing

Languages

German (Fluent)English (Intermediate)

Additional

  • Fixed-term contract (BEFRISTET)