IT Support Specialist (DATEV) | Mitarbeiter IT-Support (DATEV) (m/w/d)

Job Summary

This role as an IT Support Specialist (DATEV) involves providing essential 1st and 2nd level technical support, both remotely and on-site, to clients. A core responsibility includes managing hardware and software installations and resolving customer inquiries specifically within the DATEV ecosystem, requiring strong troubleshooting and error analysis skills. Candidates should possess completed vocational training in IT or a related tax/accounting field, practical experience in an IT support function, and excellent proficiency in MS Office. Initial knowledge of DATEV is highly desirable. The position requires a high degree of service mentality, structured working, and fluent German communication skills (written and spoken) to effectively manage support requests and collaborate on complex team projects. The company offers a supportive environment with flexible working hours and professional development opportunities.