IT Support Specialist (DATEV) | Mitarbeiter IT-Support (DATEV) (m/w/d)

Job Summary

As an IT Support Specialist, you will serve as a critical point of contact for clients, providing both 1st and 2nd level support via telephone and on-site visits. Your daily responsibilities include performing hardware and software installations, troubleshooting technical issues through detailed error analysis, and assisting clients with specific queries within the DATEV software ecosystem. Working collaboratively within a team, you will also take on complex technical projects to enhance client infrastructure. This role is ideal for a service-oriented professional who enjoys problem-solving and interacting with clients in the tax and accounting sector. The position is particularly attractive due to its focus on professional development, offering flexible working hours for a healthy work-life balance, and a supportive environment that includes benefits like sports club memberships and a company bike program.