IT Support / Helpdesk Specialist | Supporter / Helpdeskmitarbeiter (m/w/d)

Job Summary

This role is for an IT Support / Helpdesk Specialist to join a leading E-Health IT solutions provider experiencing significant growth. The successful candidate will be a key part of the 1st and 2nd level support team, providing remote assistance to IT users across Germany. Daily tasks include supporting approximately 2000 Windows 10 clients, offering application support for Microsoft and Office 365, and managing Cisco VoIP systems. The position requires independent handling of IT incidents and requests, meticulous documentation in a ticketing system, and active participation in IT user administration, installation, and central software distribution. This is an attractive opportunity for someone who enjoys implementing new ideas and taking on individual responsibilities within a dynamic team, with options for professional development and remote work.