IT Support Specialist | IT Support (m/w/d)

Job Summary

This role is an exciting opportunity for a service-oriented IT professional to join a renowned IT service provider, focusing on network and infrastructure maintenance for a long-standing partner in the media industry. The IT Support Specialist will be the crucial lifeline in the data environment, managing IT ticket systems, prioritizing requests according to SLAs, and providing competent, straightforward customer assistance. Key responsibilities include configuring and managing Microsoft Cloud solutions such as Office 365, Teams, SharePoint, OneDrive, and Azure, alongside maintaining Microsoft Windows and Active Directory environments. The ideal candidate possesses an IT education or equivalent qualification, expertise in PC, server, and network environments, and a drive to find efficient, sustainable solutions. The position offers remote work flexibility, a secure, future-oriented workplace, opportunities for automation using PowerShell and command-line tools, and potential for permanent employment after an initial temporary contract.